Deming’s 14 Points For Quality Management [Explained]
What Are Deming’s 14 Points? Deming’s 14 points are the measures to improve and manage the quality of products and services. It is W. Edwards Deming (1900-1993), an American engineer, professor, and author who suggested these fourteen points. These points are also popularly known as principles or techniques of Deming management. These principles are key…